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Friendly and nice staff

Story from nhs.uk

"Friendly and nice staff"

About: Wansbeck Hospital

Went to visit the A&E on the 1st of November, I thought I would have to wait half the night to come in but it didn't take that long. The staff was really helpful and caring even if I was admitted just when they were changing staff for the night shift. If I have to go to A&E again I would definitely visit this hospital. Only bad thing was that it was a bit chilly there but it could also just have been me.

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Responses

Response from Wansbeck Hospital 9 years ago
Wansbeck Hospital

Submitted on 07/11/2014 at 13:04
Published on nhs.uk on 10/11/2014 at 03:00

Dear Sir/Madam Thank you for taking the time to give the A&E team this lovely feedback. I am delighted that we exceeded all your expectations. The team will be so pleased when they hear how much you appreciated the care and attention they gave you. So sorry that you felt a bit chilly while you were in the department. We have passed this on to the team to be aware of in case it impacts on other patients too, thank you for bringing it to our attention. Take good care of yourself, Annie

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