"Case History- Elmstead Day Unit"

About: Colchester General Hospital

Following an appointment on 8th October, (Gastroenterology) at the hospital, I was then able that day to visit the Elmstead Day unit to arrange a Colonoscopy appointment for the 21st October. This is excellent service. The pre- operation paperwork was very clear and helpful. The Colonoscopy was then actioned with care and the nursing staff could not have been more caring and attentive. The ward layout was good. The recovery process was peaceful. The After- care leaflet was excellent. The discharge procedure was thorough. Well Done to all!

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Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards Also, could you email me, using the reference “+ve Comment on Gastrointestinal and Liver services at RDEE4-Colchester General Hospital at 04/11/2014 14:43:26 ”, please so we can pass on your good wishes? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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