"Excellent service from A & E Department on 31.10..."

About: University Hospital Aintree

My auntie was admitted to A & E. She was dealt with in a very efficient manner by everyone concerned. Various test were carried out quickly and everything was clearly explained. She was treated with utmost dignity. Volunteers arrived with tea and biscuits and a cheery smile they lightened the mood and made us all feel better. On discharge from the hospital a home care package was arranged and on Saturday and Sunday a nurse was sent to visit her at home. A big thank you to all the staff that dealt with us on Friday 31.10.14. A difficult situation for us all was made a whole lot better by the staff on duty who dealt with us in an excellent manner. A big thank you to you all.

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Response from University Hospital Aintree

We're very pleased to hear that your auntie had such a good experience in our hospital and that the work of our staff helped you deal with what was a difficult situation. Thanks for taking the time to send this message, which we'll pass on to the staff involved.

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