"Lack of comunications ,"

I have been an in and out patient at urology for some six years. I have had a Problem since March this Year ,and have been to the new Hospital ,Twice, second time was informed I would need a turp to solve the problem, I have phoned the surgeon office and told that someone will phone me back. No return calls. Next I wrote a letter to the urology office for ths attention of the doctor with copies of letters sent me and my Doctor.But again No reply. I have already had Four operations to remove growths from my bladder, and an Biop of my Prostrate ,All I want is to relieve the pain I get to have a normal life, the medication recommended had to be stopped by Cardiology dept as I was taken into Hospital again last weekend and they also gave me Finasteride tablets to help .also cut in half the water tablets as they enhanced my problem. . I am still awaiting a reply from Urology as I still have Problems.