"A & E Department and Ambulance"

About: West Midlands Ambulance Service NHS Foundation Trust / Emergency ambulance Worcestershire Royal Hospital / Accident and emergency

(as a friend),

My partner took ill on holiday in the Malverns last week and needed an ambulance. The service was just excellent from start to finish. Ambulance staff wonderful. A and E department very very busy but we were not left alone for a moment. Such lovely staff. Nursed in the corridor but no problem at all as our visit turned out not to be an emergency. All I can do is praise those staff who worked so hard. Well done all of you!

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Response from Worcestershire Royal Hospital

Thank you for your kind comments, which we received via the Patient Opinion website this weekend. We're very pleased to hear that your partner was so well looked after in A&E. Please accept our apologies for the delay in this acknowledgement.

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