"My mothers care"

About: Royal Orthopaedic Hospital

I shall never attend this hospital again after having a spinal decompression i have been left in agony and nobody cares.

Story from NHS Choices

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Response from Royal Orthopaedic Hospital

Dear Anonymous, I am so very sorry to learn that you have the impression we are not a caring organisation and that after your surgery you remain in such pain. Please contact me or my colleagues in the Patient Advice and Liaison Service so that we can learn about your experiences and ensure that you are looked after. We can be reached on 0121 685 4128 or via email at roh-tr.pals@nhs.net Look forward to hearing from you and showing you we really do care. Kind regards Claire Williams, Patient Relations Manager

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