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Care Opinion

Thank you

Story from nhs.uk

"Thank you"

About: Worcestershire Royal Hospital

I wish to commend a doctor for the patience and understanding he displayed to me. I attended A&E early morning of 21/10/2014. I made myself known and though I presented with hip pain the doctor understood there were other issues. As a result of his good counsel I returned to my home in the North West to re-establish contact with my family. Though I was unable to reconcile with my wife, my daughter is helping me to rebuild my life. I will be eternally grateful to this doctor for the professional way in which he dealt with me. I wish to formally thank him and his staff and want the Hospital to know what a credit to your organisation he is. Thank you and good luck in all that you do. Kind regards, Roland Raynor

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Responses

Response from Communications, Worcestershire Acute Hospitals NHS Trust 9 years ago
Worcestershire Acute Hospitals NHS Trust

Submitted on 10/11/2014 at 10:23
Published on Care Opinion at 16:50

Thank you for taking the time to provide this feedback about your visit. We are always thrilled to hear of positive stories from patients. Your comments have been passed on to those responsible for your care. Thank you Mr Raynor.

Response from Worcestershire Royal Hospital 9 years ago
Worcestershire Royal Hospital

Submitted on 11/11/2014 at 13:24
Published on nhs.uk on 12/11/2014 at 03:00

Mr Raynor, thank you for your feedback. Our staff always strive to offer compassionate care, so we are delighted to hear that you experienced this on your visit. Thank you once again for your feedback, this will be passed on to the team involved.

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