"Ward39"

My grandad was admitted to this ward 4 weeks ago. I am horrified at the state of the ward and the smell. I appreciate that the nurses are busy, however due to infection control I think it's disgusting that my grandad was left sitting in a pool of his own urine as his catheter had leaked all over . When informing a nurse who was on the ward he simply claimed that he was 'to busy' to clean up the mess, so I ended up doing this myself. As all nurses must provide an holistic approach I do not think its acceptable that my grandad was left feeling like his dignity had been lost due to this situation. I hope problems like this do not arise for others in the future as my grandad was devastated by this situation.