"From the moment I arrived everything went well"

About: Forth Valley Royal Hospital / Day Surgery

(as the patient),

I had laser surgery at the Surgical Day Unit carried out by the Urology surgeon.

From the moment I arrived until I left, everthing went well. I was very happy with service provided. Everyone was friendly, considerate, and experienced. The surgeon and the anaesthatist came to see me before and after the operation and they were very reassuring. They are obviously very skilled. I am so grateful I live in an age when such skilled people and equipment is available. The nurses who looked after me when I arrived and after the operation, including during the evening were particularly friendly, reassuring and helpful. The food I was served was good - I emailed the Daily Mail to let them know that poor food wasn't a problem at NHS Forth Valley (sorry for forgetting everyones' names)

So - thanks again to everone

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Response from Arlian Mallis, Person Centred Health and Care Co-ordinator, Department of Nursing, NHS Forth Valley

Apologies for the delay in responding to your posting. I would like to thank you for taking the time to share your comments with us and the Daily Mail. I have shared your feedback with the team. many thanks


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