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Very unhappy with the care that was given

Story from nhs.uk

"Very unhappy with the care that was given"

About: Lymington New Forest Hospital

I'm writing this review on behalf of my mother who was treated for a chest infection in November 2013 .at the hospital. After 10 days we were told she had died of heart trouble. Also my mother was not encouraged to eat I thought it my duty to express my feelings to you and hope things will improve for older people,

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Responses

Response from Lymington New Forest Hospital 9 years ago
Lymington New Forest Hospital

Submitted on 03/11/2014 at 09:34
Published on nhs.uk on 04/11/2014 at 03:00

We would like to thank you for taking the time to post your valuable feedback. We are very concerned and sorry to hear about your mother's experience at Lymington New Forest Hospital. We would like to be able to get in contact with you to discuss the feedback and would be grateful if you could contact Complaints and PALS on 023 80874065 so we can assist you further. Alternatively if you would prefer to share your detailed concerns in writing in the first instance, our email address is hp-tr.complaints@nhs.net. Kind regards Complaints and PALS

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