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"followup appointment"

About: Princess Royal Hospital (Haywards Heath)

I wrote earlier today saying that it wasn't made clear to me that I had to make the 6 week appointment myself and it wasn't done automatically. Following a phone call to the bookings dept. I've just received a phone call back to say I have an appointment the day before my 6 weeks are up. I was dealt with efficiently ( and quickly) so once more have no complaints but still think the iniital problem needs examining.

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Responses

Response from Princess Royal Hospital 7 years ago
Princess Royal Hospital
Submitted on 12/09/2016 at 14:58
Published on nhs.uk on 13/09/2016 at 02:30


Thank you for your comments.

Should you wish to discuss this matter further, please contact our PALS Team on 01273 664973 or by email at pals@bsuh.nhs.uk.

Kind regards

Patient experience Team

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