About: The New Selby War Memorial Hospital

I was not treated as an individual. The therapist I had was appalling, she gave automated responses to my personal history such as "I appreciate you sharing that with me". She hid personal information from me as I tried to see what she was writing. She also sat directly opposite me which made the situation awkward and didn't introduce herself!

Story from NHS Choices

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Response from The New Selby War Memorial Hospital

Thank you for your posting. We do take comments made very seriously and we would like the opportunity to investigate the particular concerns you have raised. Please contact our Patient Advice & Liaison Service (PALS) on 01904 726262 or email pals.york@york.nhs.uk and they will be pleased to help.

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