"poor service"

About: Queen Elizabeth Hospital (Gateshead)

seen a consultant about my throat ,i keep chocking , all i was told was to stop clearing my throat .. thats what was causing the problem.. dont know why. very poor service .

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Responses

Response from Queen Elizabeth Hospital

We're really sorry to hear that you've had a poor experience in our ENT department. If you'd like us to look further into what's happened, please do get in touch with our PALS (Patient Advice and Liaison Service) team on 0800 953 0667 or pals@ghnt.nhs.uk. Your experience has clearly fallen short of the one we'd like to provide, and we'd like to use your comments to improve the service.

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