"Excellent care - thank you!"

About: Whipps Cross University Hospital

I accompanied a friend visiting from abroad who broke her wrist to Whipps Cross A&E. Although it was shift-change time, she was seen promptly. Everyone we saw was kind, compassionate, and showed real dedication to doing their jobs properly. I was especially happy that staff allowed me to accompany my friend through all her treatment so I could help explain things that are different from her home country's healthcare. This was my first interaction with NHS A&E services and I was very impressed. Thank you to everyone.

Story from NHS Choices

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Response from Whipps Cross University Hospital

Thank you so much for taking the time to make a comment about the A&E department at Whipps Cross Hospital. We are so pleased your first A&E visit was such a positive one. Your feedback is important to us and will be passed onto the service manager and lead nurse to share among the team. Kind regards Barts Health NHS Trust

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