"Total Knee Replacement"

About: Hexham General Hospital

I cannot properly express my feelings about this experience. From the initial conversations to the pre-operation assessment through to the admissions procedure, everything was excellent. That was just the start: the staff on Ward 3 (of all grades) were superb. My consultant and his team made everything seem so simple and their cheery smiles as I dozed off before the operation and when I awoke were really reassuring. The post op care was exemplary, nothing seeming to be of too much trouble and the discharge arrangements and liaison with my local hospital in Cumbria were faultless. Huge thanks to the NHS as exemplified by Hexham General Hospital

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Response from Hexham General Hospital

Dear David, Many thanks - I actually think you have expressed beautifully everything it takes to provide high quality compassionate care and the essential team working that lies at the heart of that. I am so glad we got this exactly right for you in every regard and I do hope you are recovering well back home in Cumbria. We are extrememly proud of both our staff and the NHS - thank you for giving us an opportunity to celebrate both ! Take great care of yourself and dont hesitate to get in touch if there's anything you need. With best wishes, Annie

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