"We need someone to step in and help"

About: Stoke Mandeville Hospital / Trauma and orthopaedics

(as a relative),

My Mother has had two new hips about 9 years ago one private and one on the NHS

she has been in pain ever since, in the last two years the pain has been excruciating

and we have attended Stoke Mandeville hospital many times. It seams they can not diagnose the problem so they just want here to go away and live in pain, there is a problem but no one is taking her seriously. I have wrote to her surgeon and I'm going to write to Stoke Mandeville but we need someone to step in and help

she is at the stage where she is unsteady on her feet and has stopped eating, she explained to me living in constant pain makes you give up.

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Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear responder

I am sorry to read about your mother’s discomfort at this time.

Please contact the PALS on 01296 316042 or email them on pals@buckshealthcare.nhs.uk and they will offer you assistance.

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