"feel letdown!!"

i recently broke my clavicle and was referred to fairfield in 4 weeks i have seen 4 different drs 2 say need op 2 say i don't! have agreed to op referred to north man told was having op mon tue next week by a dr then rang n told actually it will be another 2 week by a dr iv never seen or spoke to! also av to be there7 30 in morn on my own not admitted just in a waiting room nil by mouth in agony to be told i may still not be seen! really upset angry frustrated and very anxious where is the dignity and care here I'm that scared don't think ill go my career could be over 6 weeks off so far n still no treatment n don't think i can face the situation ahead feel let down by whole system bone is broke in 3 places and is very painful actually can't believe our nhs treat people like this its appalling!!!!!