"Thank you to the endoscopy unit"

About: St Mary's Hospital (London)

Thank you very much to the endoscopy unit, in the Queen Mother Wing, St Mary’s. I attended for investigations y this week. I was very impressed and happy and relieved to find such excellence, in terms of professionalism and also the kind, warmth from the staff. I include the reception staff, nurses and doctors. I felt taken care of and that my way was smoothed through the inevitably, anxiety ridden, preparation and process. I appreciated the brief focused sit down with the nurse before leaving to go through the results so far. As one feels a bit wobbly still at this point it is very helpful to have a summary and the opportunity to ask questions.

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Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is delighted to have your feedback. Thank you for taking the time to share your experience and your kind appreciation. It is important to us and has been passed on to staff.

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