"Telephone contact to hospital"

About: Herts & Essex Community Hospital

I was told my mother was transferred to the Essex & Herts Community Trust Hospital today from The Lister Hospital. I have tried to phone 3 times without success. Twice it never answered and once it connected and then went dead. I have just got through on the 4th attempt! I feel this service is not good enough for people trying to contact their loved ones when they are sick and confused.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››