"Neglect in SAU"

About: Huddersfield Royal Infirmary

Had an appendectomy at HRI on 13th oct. come out with chest infection, pain and bruising to my neck and back where my gp says they over manipulated the tube down my throat, and bruising to my arms where they have tried to take blood from arteries instead of veins. The operation itself went well but the hospital, staff and end result has left me feeling like I've been in a car crash. They left me 6 hours without antibiotics or fluids knowing I had extremely high levels of white blood cells, and fasted me before a surgeon had even made a diagnosis I had appendicitis went a total of 48 hours without food. My gp saw me last night and gave me antibiotics after the negligence of the hospital has given me a chest infection. I'd never go back.

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Response from Huddersfield Royal Infirmary

We are sorry to hear of your poor experience of our services, and are grateful to you for providing feedback which is very valuable to us. Clearly your experience is not what we want for our patients and we would, therefore, welcome the opportunity to investigate the issues you raise. In order for us to do this, we would need you to make contact with our Patient Advice and Complaints Service on 0800 013 0018, 01484 342825 or by email to patientadvice@cht.uk, and provide your full details.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful