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Pleased with care at Hairmyres hospital A&E

Posted By Mrs pam

"Pleased with care at Hairmyres hospital A&E"

About: University Hospital Hairmyres / Emergency Department

(as the patient),

I was a patient in Hairmyres hospital East Kilbride A&E. I was seen and treated and discharged within 3 hours. During my 3 hour stay I was treated with care and compassion and with utmost respect from both medical and nursing staff. I was kept informed of the plan for me and results of my tests as they arrived by Dr Coady.

The X ray staff member was very friendly, as were both porters the one who took me to X-ray and the one who brought me back.

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Responses

Response from Susan Friel, Director of Nursing, Acute Services, NHS Lanarkshire 9 years ago
Susan Friel
Director of Nursing, Acute Services,
NHS Lanarkshire

Submitted on 20/10/2014 at 17:43
Published on Care Opinion on 21/10/2014 at 08:49

picture of Susan Friel

Dear Mrs Pam

I'm so pleased that you felt that our care met your needs. It is important to us that we 'get it right' for our patients, and it's particularly gratifying to me to read that you felt you were treated with care, compassion and respect. I'll make sure that your comments are fed back to all the staff who cared for you.

Many Thanks

Susan

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