About: Gartnavel Royal Hospital Gartnavel Royal Hospital Glasgow G12 0XH
Posted by Hard of Hearing (as ),
I have two behind the ears hearing aids and have been waiting for approx 2 months to be seen by audiologist at local hospital. I had an appointment recently and was seen in the morning. I informed audiologist that the sound from my aids was not clear and therefore any adjustment I made only increased volume. I asked if I could have new aids but was told that that was not possible. The computer equipment failed several times and I was left on my own for approx 20 minutes. This meant that I was never wired in so that adjustment could be made to my 4 programmes.
I felt that I was not listened to and any adjustment made was minimal.