This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Everything has gone like clockwork

Posted By Fast891

"Everything has gone like clockwork"

About: Crosshouse Hospital / General Surgery

(as the patient),

This was our second visit to the colostomy unit at Crosshouse hospital, on both visits everything has gone like clockwork. From seeing the receptionist to having the treatment it has been first class.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 20/10/2014 at 09:33
Published on Care Opinion at 11:04

picture of Eunice Goodwin

Dear Fast891,

It is so heart-warming to hear that your experience of care has been so good, thank you so much for sharing this with us. Passing compliments to the staff gives me great pleasure.

Kind regards

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k