"I have only the highest praise for the paramedic"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

When I collapsed and became unconscious my partner called 999 for assistance. I have only the highest praise for the paramedic who arrives in a first responder car. My blood pressure was very low and he took me in the responder car to the Dereford A&E for further tests and treatment.

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Prints930

Thank you for taking the time to share your experience. I hope you are feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto ambulance crew who came to your aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and address that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Thank you again for providing feedback on our service.

Kind regards


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