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I was nervous but the staff were very kind

Posted By Cindy 56

"I was nervous but the staff were very kind"

About: William Harvey Hospital (Ashford) / General surgery

(as the patient),

Hi, just wanted to say a big thank you to everyone who I came into contact with at William Harvey (surgical day care). I had a minor op and was very nervous but the staff were all very kind, friendly and efficient.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 11/11/2014 at 12:50
Published on Care Opinion at 14:53

Thank you so much for your kind feedback, we are really proud of our staff in day surgery who work hard to provide a safe and personalised service to our patients. I do hope you are recovering well.

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