"Excellent treatment"

About: Basildon University Hospital

My 16 month old son was taken to the A&E resuscitation room by ambulance on Thursday 09/10/14 after suffering burns and going into shock and hypothermia. The ambulance crew were excellent and so we're all of the nurses and doctors who treated him. Their professionalism was outstanding and they are a real asset to your organisation, they kept us updated with the treatment that was taking place and helped us to stay calm in what was a terrifying situation. Thanks to the treatment they gave our son, we were fortunate to be able to take him home the same night and he is now recovering well. Well done again for an excellent service. I am once again so pleased to live so close to a fantastic hospital.

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Response from Basildon University Hospital

We are very pleased that your recent experience of care at Basildon and Thurrock University Hospitals NHS Foundation Trust during this traumatic time, was a good one. We will forward on your kind words to the staff in accident and emergency.

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