"my partner"

About: Lister Hospital

My partner has been in n out many times this year . she has gastro problems. Addisions . acid reflux and also type 1 diabetic . she now has a neurological problem in her legs. The doctor has said to us they are sending her home yet again while saying that there is nothing else they can do in this hospital. The matron also said to us they need the bed space. The nurses also lie and change what they say. I have gone to the chief executive. Nothing is yet to happen.

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Response from Lister Hospital

We're sorry that you're unhappy with the care the your partner has been receiving and if you have made a formal complaint, then it will be investigated fully - especially of you believe that our staff have lied to you both. Whilst we always deal with any such complaint thoroughly and professionally, including keeping those who complain aware of what is happening, we are happy to see where your complaint is up to in the system if you email us at generalenquiries.enh-tr@nhs.net.

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