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A & E

Story from nhs.uk

"A & E"

About: Hull Royal Infirmary

Presented at minor injuries 11.30 am Advised doctor opinion required Visit to GP 12 noon, appointment with GP 5pm, advised at 5.40pm X-ray required. Presented A & E 6pm, X-ray taken, 6.20pm, fed up if waiting at 8 pm advised could be another hour, doesn't matter that you gave already seen a nurse and a doctor you start all over again here- still here nearly 8.30pm. So complaint looming 9 hours for a child to wait for diagnosis, over 2 hours for an X-ray result and still waiting - do any medical services work together in this city ?!!!! Complete waste of time !!!

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Responses

Response from Hull Royal Infirmary 9 years ago
Hull Royal Infirmary

Submitted on 19/11/2014 at 16:33
Published on nhs.uk on 22/11/2014 at 03:00

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk or contact Patient Experience on (01482) 675189. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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