"Day Care Patient"

I was a day care patient under the NHS, I was treated no differently from the private patients. The staff from the receptionist, to the nurses to the surgeon were absolutely lovely, friendly and reassuring, went in feeling nervous, that lasted minutes, the nurse explained everything, even had a few laughs with her, I was at ease immediately.

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Story from NHS Choices

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Response from Fulwood Hall Hospital

Thank you so much for taking the time to leave a review. All of our staff recognise that visiting hospital is a less than pleasant experience for patients but we strive to make the process as positive as possible. I will be certain to pass your comments back to the team here. Ann Cooke Matron - Fulwood Hall Hospital

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