"My 5 star treatment at West Mid"

I had serious complications which developed from a bout of tonsillitis. I couldn't swallow water by the time I got to A&E. Not to be too dramatic but I was really scared and in horrific pain, I'm never ill. As soon as I got to A&E I felt safe. The staff in A&E and Triage were great. I was referred to a consultant from ENT who was amazing. He sensed my needs and reassured me immediately. Following his kind and warm bedside manner and effective fast ,treatment I was taken up to Richmond Ward where I was given the best care by all the staff. By the evening I was feeling better and the pain had subsided. By the morning I felt so much better and the consultant came to see me to discharge me and took the time to talk to me about about my treatment. I am so grateful to him and all the staff . The NHS treatment I got from West Middlesex hospital really was 5 star on Wednesday 8th October. Thank you so much.