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My doctors thinks my family's illnesses are funny

Posted By Deborah22

"My doctors thinks my family's illnesses are funny"

About: North Staffordshire PCT

(as the patient),

I am registered to a doctor's in Stoke-on-Trent and have been a few times.

One time my husband went cause he needed a counsellor for his previous drug problem and they wouldn't help. Then my husband went about panic attacks during his sleep and my doctor laughed at him.

My 8 year old has severe chest problems and is easily prone to pneumonia and all my doctors can do is give her an inhaler. She has had a lot of time off school due to her illness and now i think enough is enough. Its one thing laughing at my husband but not help my daughter and just fob her off with an inhaler doesn't count as national health care.

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Responses

Response from Vicki Graham, Customer Services Support Officer, Community Relations, NHS North Staffordshire 12 years ago
Vicki Graham
Customer Services Support Officer, Community Relations,
NHS North Staffordshire

Customer Services including complaints, patient experience and IFRs

Submitted on 29/07/2011 at 10:12
Published on Care Opinion at 10:24

Dear Deborah22

I am sorry that you had such a negative experience. I appreciate that time has lasped since you posted this. However, if you still remain unhappy with the GP or would like any advice or assistance regarding finding a new GP for your family, please contact PALS on freephone 0800 030 4563.

Once again, i am sorry that you had a poor experience

Kind Regards

Vicki

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