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Dental Treatment at Clifton

Posted By Andqt4

"Dental Treatment at Clifton"

About: Specialist Nursing Services / Special needs dental service/Community Dental Service

(as a staff member posting for a patient/service user),

No water in wating room (very hot day). Waiting room very claustrophobic (no windows)

Receptionist very helpful and polite 10/10+ (made a special journey to get a glass of water for us while wating)

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Responses

Response from Community Health Services 9 years ago
We are preparing to make a change
Community Health Services

Submitted on 13/10/2014 at 14:08
Published on Care Opinion at 16:05

I am sorry that you found the waiting room claustrophobic and that no water was available. We are currently working with the health centre regarding the waiting room.

I am pleased the receptionist was polite and helpful and tied to make you more comfortable.

Thank you for bringing this to our attention.

Response from Alexandra Hobson, Business Manager, Salaried Dental, Community Health Services 9 years ago
We have made a change
Alexandra Hobson
Business Manager, Salaried Dental,
Community Health Services

Submitted on 20/04/2015 at 10:09
Published on Care Opinion at 12:50

Just to update you regarding the waiting area. The health centre have requested that the waiting area is looked at by the landlords with the view to solving the temperature issues. We will work with the health centre to ensure the concerns you raised are looked into.

Water is available from the reception staff at all our sites on request.

Thanks again.

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