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"A. positive experience, A&E and Pasteur ward."

About: Basildon University Hospital

My Mum was taken ill late on a Saturday evening, paramedics were called and she was taken to A&E , she was then admitted to Pasteur ward in the early hours of Sunday morning, where having suffered a stroke she stayed for a week. We cannot fault the quality of care received ,the Paramedics were so caring ,the A &E staff so efficient , mums assessment was quick . The care on Pasteur ward was faultless. Everyone was friendly and we were kept well informed. Staff showed genuine compassion for patients and I felt confident leaving mum in their care. Thank you .

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Responses

Response from Basildon University Hospital 9 years ago
Basildon University Hospital
Submitted on 08/10/2014 at 11:39
Published on nhs.uk on 09/10/2014 at 04:00


We are pleased that your Mums recent experience of care in Accident and Emergency and Pasteur at Basildon and Thurrock University Hospitals NHS Foundation Trust was a good one. We will forward on your kind words to the departments concerned. Thank you for taking the time to post your comments.

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