"Amazing bedside manner"

About: Doncaster Royal Infirmary

Just been to DRI Chest Clinic with my elderly mother to see consultant- must say I have never had a professional consultation delivered in such a pleasant, cheerful, sensitive manner. The consultant made a stressful appointment so much easier with their amazing bedside manner!

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Response from Doncaster Royal Infirmary

Dear sender, Thank you for your positive comments on our staff, they are greatly appreciated. As your posting is anonymous, we would appreciate it if you could contact our PALS team so that we can identify the staff involved and ensure they and their managers receive this positive feedback. PALS can be contacted by phone or email on: Tel: 01302 553140 Freephone: 0800 028 8059 Minicom (Text Talk): 01302 553140 Email: pals.dbh@dbh.nhs.uk We always strive to deliver the best service we can to our patients and are very happy that your experience was a positive one. Thank you.

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