"Majority of staff were brilliant"

Had a adominal hysterectomy majority of staff were amazing but there was one shift that was awful antibiotics were due at 4pm didn't get them till midnight even with me constantly asking one lady was crying in pain but was told she couldn't have pain relief as her drug sheet was with pharmacy took over an hour staff talking amongst themselves in out ward moaning about not wanting to be her and on discharge I left at 1pm no pain meds or antibiotics had to collect them after 6 that day will be speaking to the matron on Monday who was lovely