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Do not fall ill at the Weekend

Story from nhs.uk

"Do not fall ill at the Weekend"

About: Manor Hospital

My wife has picked up a Post Operation Infection. She is in severe pain but the only Doctor that can check her is in Surgery. The simple answer is call another one in . Patient care is not a 5 day thing I'm afraid. The place is filthy some of the staff are rude and do nothing but grumble. 3 and a half hours so far and I have just been told that we are in for a long wait . This is unacceptable. The department is not busy . Staff are sitting around talking about there social lives

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Responses

Response from Manor Hospital 9 years ago
Manor Hospital

Submitted on 05/10/2014 at 11:38
Published on nhs.uk on 06/10/2014 at 04:00

We are very sorry that you have had a poor experience at the Trust and apologise that on this occassion the care that your wife received did not match the high quality care we strive to deliver. We appreciate that this can be very frustrating and would like to talk to you further about your concerns. We would ask that you speak directly to a member of our Patient Relations team who can be contacted on 01922 656463 and can help and advise further. Thankyou.

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