"This hospital is a terrible example of the great..."

No outcomes planned with our family member No re ablement No communication Infection control appalling staff touching tablets one at a time then feeding to patients

Story from NHS Choices

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Response from Swaffham Community Hospital

Thank you for your comments about Swaffham Community Hospital. We are sorry to hear about your experiences, please be assured that I have alerted the Ward Manager to investigate. To help us to resolve your concerns as promptly as possible, please could you contact us directly at our Patient Advice and Liaison Service (PALS) pals@nchc.nhs.uk or tel 0800 088 4449. Thank you Christine Little Patient Experience Lead Norfolk Community Health and Care NHS Trust

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