"Disgraceful, bad reputation is well deserved"

I visited my friend on holly ward last year. I went with another friend who was visiting from the philipines. She was able to translate what some of th staff were saying about the patients and my friend. I was appalled that they referred to an elderly lady as " the crazy pig" another lady was referred to as the "stinking monkey". shocking. The staff would wonder around the ward aimlessly, giggling between themselves instead of attending to the patients who were clearly in need. They would disappear for ages when asked for help to get my friend to the loo. No one seemed to know what they were doing. Or how to behave properly, none of them were not dressed appropriately for a clinical setting where infection control is vital. Some of the staff had very poor personal hygeine and terrble body odour, the ward smelt like a toilet. How is this hospital still open? How can the hospital management allow this ward to operate so badly? Neither it or the staff are fit for purpose. I wouldn't advise anyone to go there thankfully my friend was discharged early and made a good recovery under the care of st George's hospital.