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full marks Urgent Care Unit

Story from nhs.uk

"full marks Urgent Care Unit"

About: Burnley General Hospital

Very helpful and friendly staff. The unit is very, very clean and bright. I was very satisfied with the treatment I received and was given all the information about my problem and what was going to happen next.

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Response from Burnley General Hospital 9 years ago
Burnley General Hospital

Submitted on 06/10/2014 at 15:36
Published on nhs.uk on 07/10/2014 at 04:00

Dear Anonymous Many thanks for your feedback on your experience of our Urgent Care Centre at Burnley General Hospital service, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like thisfor every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471 or email me on wendy.stobbs@elht.nhs.uk. Many thanks again for taking the time to comment Wendy Stobbs, Patient Experience Facilitator

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