"Dermatology Appointment unfit for purpose"

About: Medway Maritime Hospital

I agree with all the bad reports - receptionist on appointment line totally disinterested andromises appointment will be sent - nothing happens. Saw consultant at Minster on 4th August, should have had a biopsy by now, but after many calls, nothing.

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Response from Medway Maritime Hospital

Thank you for taking the time to provide feedback about your recent experience. We welcome all feedback and would like to assure you that all comments are taken seriously and acted upon as part of our on-going commitment to improving patient experience. I am very keen to investigate what has gone wrong and take action to improve the service we provide. Without further details I am unable to fully do this. I would be very grateful if you could contact me on 01634 830000 x5333 so I can discuss this with you. Rachel Rowson Service Manager

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