"Excellent care but I have to make this comment"

About: Wythenshawe Hospital

The care, treatment and attention received cannot be faulted and this is what I know matters but I have to shout out loud that the car parking fees are outrageous. To get to the machine and find the fee was £10 was a shock to say the least. My mother needed a double appointment and we are back again in 2 weeks, so another £10 needed. The machine would not take a note and we struggled to get together £10 in change. If there is a department that administers parking fees, could you pass it on, please? Thank you.

Story from NHS Choices

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Response from Wythenshawe Hospital

Many thanks for taking the time to post your comments on the NHS Choices website. I am glad to hear that you were happy with the care and treatment you received. I have passed your comments on regarding your care and treatment to the appropriate area. I am sorry that you were less than happy with the car parking fee and have also passed your comments to the appropriate Directorate regarding this. Please contact me when you next attend if you wish to discuss this with me further. Kind regards Patient Experience Manager

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