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Cancellation of appointment

Story from nhs.uk

"Cancellation of appointment"

About: Lincoln County Hospital

We have been ringing 01522 573759 for the past 5 days to cancel an appointment that my father has. No one answers the phone it just rings and rings. Also we did not receive any letter confirming the appointment. How do you contact Lincoln County Hospital?

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 9 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 01/10/2014 at 16:30
Published on Care Opinion at 16:55

picture of Sharon Kidd

Hi Gavin

Sorry to hear you are having problems. Can you please call our PALS team directly and they will be able to help you by liaising directly with the appointments team. They can be contacted on 01522 707071.

I am also going to share your comments with the Appointments Team so they are aware of the problems you have encountered.

Regards

Sharon

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