"a difficult ime in my life"

Thank you for taking the time to provide feedback on your experience at the Queen Elizabeth Hospital Birmingham. Please accept our condolences on the sad loss of your mother. We are pleased to hear that you had a positive relationship with the staff involved in your mother’s care. We hope this was of comfort to you during this difficult time. Your comments have been passed onto the senior staff responsible for the area that cared for your mother; they will ensure your feedback is shared with their team members. It is a real morale boost for staff to receive feedback like this from patients and their relatives. It means such a lot to know that the hard work, dedication and commitment of our staff is recognised and valued in this way. For further information on sharing feedback with us please contact patientexperience@uhb.nhs.uk or telephone us on 0121 371 4491/2