"still dont know results"

About: The Royal Liverpool University Hospital

i went with pains down left arm and back. was seen fairly quickly. was given some results then doctor that treated me said i had to wait for heart result to come threw . she was going off shift now but doctor someone was taking over. i waited and waited and waited. then noone seemed to know who doctor someone was and all to busy with own paitents to take time to find out. so i waited some more. then i went home. to tired to wait any longer. next day when i rang to see if i could get results they said no ring your gp. i did they had no clue what i was talking about. that same night i was on my bed gasping for breath pjs soaked threw as i live alone with 2 small kids was scared what might happen if i rang for help. managed to get threw night. next day gps still had no results . i got appointment on monday hopefully i get to no something them.

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Response from The Royal Liverpool University Hospital

Thank you for your comments. We're concerned to hear you have been waiting a long time to get your test results. We will pass your comments on to staff. If you would like to discuss this further, please contact our Patient Advice and Liaison Service. They can be contacted by emailing pals@rlbuht.nhs.uk or by calling 0151 706 4903/2265, or via typetalk 18001 0151 706 4903/2265.

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