"Treated with care and kindness"

About: Conquest Hospital

My wife was admitted this week following a serious fall. All the staff we encountered from the ambulance service, emergency department, AAU and Baird ward were reassuring, kind and caring. Attention was prompt and tests and scans were all carried out with few delays Neither of us had experienced an emergency admission before and it was very reassuring.

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Story from NHS Choices

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Response from Conquest Hospital

Dear Stephen We're very pleased to read your posting on NHS Choices about the excellent standard of care and service your wife received from Ambulance and Emergency staff at the Conquest hospital. As a Trust we are committed to giving the highest quality of care to our patients and postings such as yours are true testament to this. We value all comments from patients and their families and will ensure that your feedback is shared with the relevent staff concerned. We send our best wishes and hope that your wife is making good progress with her recovery.

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