"Poor admin communication"
About: BMI St Edmunds Hospital BMI St Edmunds Hospital Bury St. Edmunds IP33 2AA
Posted by Anonymous
Had to be Referred twice by GP as bmi bury stated had not received referrals although gp surgery had dated receipts, also full & additional information given at time of booking appointment not noted by appointment clerk. On attending out patient appointment no receptionist on duty and let in by cleaner even though arrived only a few minutes before appointment time!! No issues whatsoever with medical treatment/consultant however let down by poor customer service by admin teams. Dissappointing!