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nurse in ent clinic had an irish ...

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"nurse in ent clinic had an irish ..."

About: Withington Hospital

(as the patient),

What could be improved? nurse in ent clinic had an irish accent and called peoples names from around a corner>Anyone with hearing problems couldn't hear their name.
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Responses

Response from Withington Hospital 15 years ago
Withington Hospital

Submitted on 16/11/2008 at 00:00
Published on nhs.uk on 15/11/2009 at 20:45

University Hospital Of South Manchester NHS Foundation Trust replies: Thank you for your observation which have been reported to the Outpatient Manager who assures us she will remind staff that it is appropriate to be in sight of the patient's when calling their names. Thanks for your observations and taking the time to inform our team. Kind regards Compliments and Comments Team
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