"Poor maternity care"

About: Royal Oldham Hospital

The communication between staff and shifts is very poor with the next shift not aware of what is going on. Staff do not appear to have sufficient training and too many mistakes are being made. My daughter in law was missed off the staff notes at change over and as a result the doctor did not examine her - he did not know who she was. Is this acceptable?

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Response from Royal Oldham Hospital

We are sorry to read your comment regarding your Daughter-in-laws visit to the Maternity department at the Royal Oldham Hospital. If you wish to discuss your concerns, please contact the Patient Advice and Liaison Service (PALS) on 01610604 5897. We will also forward your comment to the department manager.

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