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Excellent treatment

Story from nhs.uk

"Excellent treatment"

About: Solihull Hospital

Went to this hospital (Ward 16) as a day patient on 12th September 2014. From the time I arrived at 7.20am until I was discharged at tea time the treatment I received was excellent. Nursing staff on the ward and the theatre staff were reassuring at all times and I felt totally at ease. The cup of tea I was given in the recovery room was much appreciated as I had not had anything for 14 hours. My grateful thanks to you all.

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Responses

Response from Margaret Mitchell, Deputy head for patient services, Heart Of England NHS Foundation Trust 9 years ago
Margaret Mitchell
Deputy head for patient services,
Heart Of England NHS Foundation Trust

Submitted on 08/01/2015 at 11:13
Published on Care Opinion at 11:42

Dear Ms Clarke,

Firstly I must apologise for the delay in responding to you and would also like to take this opportunity of thanking you for your kind comments. I will certainly make sure this is passed onto the relevant team for you.

Kind regards

Margaret Mitchell

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