"Superb service"

About: John Radcliffe Hospital

Having been awoken by a pain in my left shoulder on Saturday morning, I rang the 111 out of hours number for advice at about 8 o'clock. Within two hours of that call I had been assessed by an ambulance crew and taken to the John Radcliffe cardiology department where the problem of a blockage in an artery had been identified, cleared and a stent inserted. I was in a recovery bed just after ten. Subsequent care was excellent. All personnel in the cardiology department were professional and good humoured even when clearly under pressure from their workload. This is the NHS at its best.

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Response from John Radcliffe Hospital

Thank you so much for taking time to share your experience with us, we greatly appreciate your feedback. I am glad to hear that you were assessed and treated speedily and that the problem was diagnosed quickly. I am pleased to hear that the care you received was excellent, from all members of staff in the Heart Centre, even in difficult circumstances. It has been a pleasure to share your thanks with the staff working in the Oxford Heart Centre, and with senior nurses and management. I hope you are recovering well.

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